Chris Berg on expanding Cadogan Tate's presence in Phoenix

By Chris Berg, Manager, Fully Loaded Deliveries

When I started Fully Loaded Deliveries 22 years ago, it was just about working hard, knocking on doors and earning people’s trust one client at a time. We were fortunate that those early relationships with furniture stores grew into partnerships with interior designers, and those designers introduced us to even more opportunities. We’ve always believed that if you take care of your customers, deliver on your promises and treat every project like it’s your own, the business will grow. That’s exactly how we’ve built Fully Loaded, and it’s the same approach we’re bringing into our partnership with Cadogan Tate.

One of the things that made this partnership feel right was knowing we could preserve the customer experience that’s been so important to us while giving our clients access to more resources than ever before. Our customers still know the people they’re calling, and they’ll continue to get the same level of service they’ve come to expect. The difference now is that we have the backing of a much larger organization with an incredible network that allows us to do even more for them.

For our clients, especially throughout the Sun Belt, that’s a real advantage. Many of the designers and homeowners we work with have projects and homes in multiple markets. In the past, they often relied on us to receive and manage everything through Phoenix because they trusted our team. Now, with Cadogan Tate’s network, we can offer local receiving, storage, transportation and installation closer to where those projects are happening. It creates a more efficient solution without sacrificing the white-glove service our clients expect.

I’m excited about what this partnership means for the future. Whether it’s strengthening the connection between Phoenix and Los Angeles, supporting projects across the Southwest, or working alongside Cadogan Tate teams throughout the region, we’re creating more opportunities to serve our clients at an even higher level. At the end of the day, our mission hasn’t changed. We’re still focused on building relationships, delivering exceptional service and earning our clients’ trust every single day.